Virtual Card
Steps for suppliers to participate in Penn State’s virtual credit card payment method.
Virtual credit card payment process
- Register in Penn State's free supplier onboarding portal or login PaymentWorks to update the payment method and designate a point of contact from your business to process Visa card payments.
- Retrieve a PIN in the welcome email from procurement@psu.edu.
- Receive email remittance to process within 3 business days.
- Open the PDF attachment to view invoices and remittance information.
- Click the secure link in the remittance details.
- Enter the dedicated 4-digit PIN.
- Retrieve the free AR Exchange single-use credit card account number.
- Complete the payment transaction.
For credit adjustments, process the full payment and submit a credit memo to Accounts Payable. The credit will be applied to a subsequent payment.
Contacts
Invoice Discrepancies
Penn State Accounts Payable
psuinvoices@psu.edu
(814) 865-7561
AR Exchange Technical Support
support@arexchange.com
(844) 826-3262