Virtual Card

Steps for suppliers to participate in Penn State’s virtual credit card payment method.

Virtual credit card payment process

  1. Register in Penn State's free supplier onboarding portal or login PaymentWorks to update the payment method and designate a point of contact from your business to process Visa card payments. 
  2. Retrieve a PIN in the welcome email from procurement@psu.edu
  3. Receive email remittance to process within 3 business days. 
  4. Open the PDF attachment to view invoices and remittance information. 
  5. Click the secure link in the remittance details. 
  6. Enter the dedicated 4-digit PIN. 
  7. Retrieve the free AR Exchange single-use credit card account number. 
  8. Complete the payment transaction. 

For credit adjustments, process the full payment and submit a credit memo to Accounts Payable. The credit will be applied to a subsequent payment.  

Contacts

Invoice Discrepancies 
Penn State Accounts Payable
psuinvoices@psu.edu
(814) 865-7561

AR Exchange Technical Support
support@arexchange.com
(844) 826-3262